What we collect
We collect the information you give us when you request a quote, book an inspection, submit a service request, register a warranty or subscribe to our newsletter. That typically means your name, company, email address, telephone number and site address.
We also collect standard technical information when you visit this website — IP address, browser type, pages viewed and referring source — used only to understand how the site is used and to keep it secure.
How we use it
- To respond to your enquiry and prepare a quotation
- To schedule and carry out inspections, installations and service visits
- To maintain the asset and service history for your site
- To process warranty claims with manufacturers on your behalf
- To send technical updates where you have subscribed
- To comply with legal, tax and regulatory obligations
Who we share it with
We share personal information only where necessary: with manufacturers when processing a warranty claim, with subcontracted specialists engaged on your project, and with authorities where legally required. We do not sell personal information, and we do not share it for third-party marketing.
How long we keep it
Enquiry records are retained for two years. Project, installation and service records are retained for the working life of the equipment plus the period required for warranty and legal purposes. Newsletter subscriptions are retained until you unsubscribe.
Your rights
You may request a copy of the personal information we hold about you, ask us to correct anything inaccurate, or ask us to delete information we no longer have a lawful reason to keep. Write to us and we will respond within a reasonable period.
Cookies
This website uses cookies as described in our cookie policy. You can control cookies through your browser settings.
Tell us about the opening, and we will inspect it free of charge
A measured inspection costs a technician an hour. A wrong specification costs a great deal more.
Request a Quote
