Queue Management
Queue Management from AZTÖR Automation is analytics measuring queue length and wait time to trigger staffing action. An alert when the queue passes three people is worth more than a report about it next week. We supply, install, programme and maintain the complete package across the UAE and the wider GCC, so a single team is accountable from survey to handover.
Every queue management installation begins with a free site survey. We confirm the opening dimensions, structural fixings, power availability, traffic profile and any compliance constraints before a product is proposed — because the wrong specification costs far more to correct after installation than to get right beforehand. Once commissioned, the system is handed over with as-built documentation, operator training and a maintenance schedule.
Because Queue Management sits within our CCTV & AI Surveillance range, it integrates cleanly with the other systems we supply — access control, CCTV, ANPR and building management platforms — rather than sitting on the site as an isolated product. Where you already have equipment from another supplier, we work with it: our service teams maintain and repair third-party installations as readily as our own.
Key Features
- Live queue length and wait-time measurement
- Threshold alerts to open additional service points
- Service point performance reporting
- Historical peak-period analysis for rostering
- Integration with staff paging and displays
- Works at tills, counters and service desks
Technical Specification
| Resolution | 2MP to 12MP options per model |
|---|---|
| Night Performance | IR / ColorVu low-light imaging |
| Compression | H.265+ for reduced bandwidth and storage |
| Network | PoE, ONVIF Profile S/T compliant |
| Storage | NVR, RAID or cloud archive |
| Analytics | Deep-learning detection and classification |
Exact specification is confirmed against the opening size, traffic profile and site conditions at survey stage.
Typical Applications
- Commercial and retail premises
- Warehouses and yards
- Residential communities
- Critical infrastructure
- Government facilities
