Video Intercom

Video Intercom

Video Intercom from AZTÖR Automation is an audio-visual entry system letting an occupant see and admit a caller. In multi-tenant residential this is the single most-used security product in the building. We supply, install, programme and maintain the complete package across the UAE and the wider GCC, so a single team is accountable from survey to handover.

Every video intercom installation begins with a free site survey. We confirm the opening dimensions, structural fixings, power availability, traffic profile and any compliance constraints before a product is proposed — because the wrong specification costs far more to correct after installation than to get right beforehand. Once commissioned, the system is handed over with as-built documentation, operator training and a maintenance schedule.

Because Video Intercom sits within our Access Control & Smart Security range, it integrates cleanly with the other systems we supply — access control, CCTV, ANPR and building management platforms — rather than sitting on the site as an isolated product. Where you already have equipment from another supplier, we work with it: our service teams maintain and repair third-party installations as readily as our own.

Video Intercom
Video Intercom

Key Features

  • IP and two-wire system architectures
  • Indoor monitors plus mobile app answering
  • Multi-tenant directory and apartment call routing
  • Snapshot or video recording of missed calls
  • Door release integrated with access control
  • Vandal-resistant outdoor station housings

Technical Specification

Credentials Card, PIN, biometric, QR and mobile
Communication TCP/IP, Wiegand, OSDP or RS-485
Software Central management with role-based permissions
Audit Full event log with time-stamped transactions
Power 12V DC / PoE, with battery backup option
Fail Mode Fail-safe or fail-secure per door strategy

Exact specification is confirmed against the opening size, traffic profile and site conditions at survey stage.

Typical Applications

  • Corporate offices
  • Data centres and server rooms
  • Hospitals and laboratories
  • Hotels and serviced residences
  • Manufacturing and warehousing

Frequently Asked Questions

Standard configurations are typically available from stock or short lead time, with installation scheduled within days of order confirmation. Custom sizes, special finishes and certified products carry a manufacturing lead time that we confirm in writing with the quotation.

Yes. Every installation is offered with an annual maintenance contract covering scheduled preventive visits, priority breakdown response and labour. Comprehensive plans include spare parts. We also service equipment originally installed by other contractors.

In most cases yes. Retrofitting a modern operator, control board and safety package onto sound existing mechanics is significantly cheaper than full replacement. Our survey report tells you honestly which route makes better financial sense for your site.

We are an authorised supplier for NICE, CAME, BFT, FAAC, Benincà, Dormakaba, GEZE, TORMAX, ASSA ABLOY, Hikvision, Dahua, Suprema, ZKTeco, Honeywell, Axis, Bosch and Ajax. Brand selection follows the application requirement and the spare-parts availability we can guarantee locally.

Get a quote for Video Intercom

Send us the opening dimensions or book a free survey — we will come back with a specification and a price.

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